Privacy Policy
This Privacy Policy describes our data practices regarding your Personal Information—what we collect, how we use, disclose, and retain it, and the choices available to you. “Personal Information” means information that relates to or can reasonably be linked to you.
This Policy applies to Graymont Collective websites, applications, products, and services that link to it (collectively, the “Services”). It does not apply to information collected by third parties.
Contents
- Personal Information We Collect and How We Collect It
- How We Use Personal Information
- Retention
- How We Disclose Personal Information
- Privacy Rights for Residents of Covered US States
- International Visitors
- Third Parties
- Data Security
- Children
- Changes to this Policy
- Contact Us
1) Personal Information We Collect and How We Collect It
Information you provide: identifiers and personal records (e.g., name, email, mailing address), account credentials, and payment details. Payment information is processed by our payment processors; we do not have access to full card or bank numbers.
Sensitive Information: If any information we collect is deemed “sensitive” under applicable law, we process it only for permitted purposes (e.g., to provide requested services or meet legal obligations). We do not sell or use sensitive Personal Information for targeted advertising or profiling.
2) How We Use Personal Information
- Providing services: operate the Services, create and maintain accounts, fulfill orders, and provide support.
- Communications: send updates, security alerts, policy changes, and transactional messages. We may send marketing communications; you can unsubscribe by using the link in such emails.
- Security & enforcement: prevent, detect, investigate, and address fraud, policy violations, or harm.
3) Retention
We retain Personal Information as reasonably necessary for the purposes described, including to manage our operations and relationship with you, fulfill compatible purposes, protect our rights, and comply with legal requirements.
4) How We Disclose Personal Information
We may disclose Personal Information to service providers that perform services for us (e.g., payment processing, order fulfillment, hosting, analytics). Where required, we contractually restrict service providers from using Personal Information for purposes other than providing services to us.
5) Privacy Rights for Residents of Covered US States
If you are a resident of a US state with a comprehensive privacy law (e.g., California), you may have rights including:
- Right to Know/Access: information about our data practices and the specific Personal Information we hold about you.
- Deletion: request deletion of Personal Information we collected from you, subject to exceptions.
- Correction: request correction of inaccurate Personal Information.
- Opt-Out: opt out of the sale or sharing of Personal Information where applicable. We do not sell Personal Information.
- Appeal: where applicable, appeal a decision regarding a request.
To exercise these rights, contact us at hello@graymont.co. We may need to authenticate your identity (e.g., by matching 2–3 data points) before processing your request.
6) International Visitors
We are based in the United States. By using the Services, you understand that your Personal Information may be transferred to, stored, and processed in the US and other countries where data protection laws may differ from those of your jurisdiction.
7) Third Parties
Our Services may link to or rely on services operated by third parties. Their data practices are governed by their own policies; we encourage you to review those policies.
8) Data Security
We implement reasonable administrative, physical, and technical safeguards to protect Personal Information. No security measures are perfect, and transmission over the Internet involves risk. If you suspect unauthorized activity, please contact us immediately.
9) Children
The Services are not directed to children under 13, and we do not knowingly collect Personal Information from them. If we learn that we have collected such information, we will take appropriate steps to delete it.
10) Changes to this Policy
We may revise this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective date” and will be effective when posted. Your continued use of the Services indicates acceptance of the updated Policy.
11) Contact Us
If you have questions about this Privacy Policy or our privacy practices—or need this Policy in an alternative format—contact us at hello@graymont.co.